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Tag Archives: statistics
Sky Tree in Tokyo

Globally Distributed Computing Wins Again!

Last night a major partner of ours suffered an upstream network issue, causing major performance issues for our Business hosting service and millions of sites around North America.  The issue with CloudFlare lasted less than an hour, but it isn’t the problem that was interesting, it was the way the network adapted and allowed as […]

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mxReputation

MxToolBox Gives Our Mail a Score of 100%

MxToolBox is a trusted monitor and analyser of mail systems around the world.  We were humbled today to get another reminder from the MxToolBox team letting us know that our shared email system is still rated at 100% by their team.  Our team works very hard to keep our server reputation as high as possible, […]

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Hosting Availability Report: January, 2013

The month of January saw our shared hosting services availability hold steady from December, with an average of 99.95% of uptime across all services.  Visit trust.nerdsisp.com for live data and breaking alerts! Check name Uptime Downtime Outages Response time POP Services 99.96% 0h 18m 0s 1 351 ms IMAP Services 99.96% 0h 18m 0s 1 […]

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Hosting Availability Report: December, 2012

The month of December saw our shared hosting services availability drop slightly, with an average of 99.95% of uptime across all services.  Visit trust.nerdsisp.com for live data and breaking alerts! Check name Uptime Downtime Outages Response time POP Services 100% 0h 0m 0s 0 350 ms IMAP Services 100% 0h 0m 0s 0 324 ms […]

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Hosting Availability for November 2012

The month of November was a particularly good month for our shared hosting services, with an average of 99.96% of uptime across all services. Visit trust.nerdsisp.com for live data and breaking alerts! Check name Uptime Downtime Outages Response time SMTP (Outbound) 99.93% 0h 32m 00s 1 592 ms Basic Hosting Platform 99.87% 0h 55m 29s […]

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False Mail Server Alert Today

Earlier today the Pingdom monitoring system sent out an alert that our SMTP service was down.  After some investigation, it was determined that this was a false-positive caused by a firewall mismatch error.  Pingdom uses many different monitoring servers around the globe, and their list of IPs changes frequently.  Because of a recent change that […]

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Summary of Amazon Outage on October 22

On October 22, Amazon Web Services suffered an outage that affected our Business hosting platform for about one hour.  In summary, a series of bugs starting with a memory leak caused the problem in the Amazon data center. Amazon’s detailed summary of that outage is available here: https://aws.amazon.com/message/680342/.  (Note: the article we have linked to is […]

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Hosting Availability Report: September, 2012

The month of September saw our hosting services average 99.93% of availability across all services, with an average 685ms response time. The detailed breakdown of all services is below: Check name Uptime Downtime Outages Response time POP Services 99.74% 1h 52m 00s 6 442 ms Basic Hosting Platform 99.92% 0h 35m 00s 7 1363 ms […]

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False Mail Server Alerts

This morning we had a large number of alerts on our mail system (trust.nerdsisp.com) which informed our team that we were having issues with our POP email service.  An alert was sent to all our Trust subscribers (are you subscribed?) and our team went to work to find the source of the problem.  No obvious […]

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